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[caption id="attachment_12357" align="alignleft" width="461"] Michelle Phillips: Beautiful Then & Now[/caption] I received a surprising amount of feedback from people of all ages on my recent post, Hire the Experienced: Observations on Advertising and Ageism. Rebecca Chen, who I worked with when she was at Anheuser-Busch/InBev and is...

I can’t say I wasn’t warned. When I was 21 years old, starting the Adverting Graduate Program at Northwestern University, I was told by people from business and academia that advertising was a "young man's game." (Despite the fact that my class was half-female.) While I...

I’ve been thinking a lot about QAnon lately. To use the most scholarly, professional terms possible, it’s a bat shit crazy conspiracy theory has moved to the mainstream, punctuated by the nomination of an active QAnon supporter for a seat the United States House of...

Covid 19 was likely final nail in the coffin for in-person qualitative research. Tech companies never really warmed to the practice and now others are finding that digital work offers “acceptable results,” faster, at a significantly reduced investment level. Has life as we know it changed...

I walk past Banana Republic and Lucky Jeans on Ventura Boulevard in my wonderful hometown of Studio City, California nearly every day. A year ago, I could have included The Gap in this retail mix, but that store has closed, a victim of the chain’s...

The picture-perfect world of Peloton, where happy, fit, beautiful couples and their adorable young children live in spacious designer homes graced with lush views of nature, was seriously disturbed this week as the internet blew up with negative reactions to the company’s holiday ad. The plot...

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